Northover Cars

I recently purchased a luxury vehicle from Northover cars and have to say, that the process from start to finish was extremely quick and seamless. Of particular note, Jason (company director), was extremely helpful, informative and professional throughout the entire sale process. My new vehicle was delivered to my home address by one of Northover cars professional delivery drivers and was immaculate inside and out when it arrived. I am so pleased with my new vehicle and its safe to say, that I will be going back to Northover cars when its time to change my partners vehicle. Mark Ashworth

Just bought a very nice car from Northover Cars. Polite and friendly at the end of the phone and great service. We had the car delivered and it arrived early in the day, looking sparkling inside and out, serviced and with a new MOT. The helpful driver talked us through the paperwork. I'd been cautious of buying a car untried but felt happy doing so this time. So far very pleased and a lovely car to drive.

Five Stars! I purchased a car last month at a price I was happy with and the service both before and after has been excellent. I was updated fully regarding the buying process and all of my questions about the car were answered fully and promptly. Above all the car is fantastic for its age and I'm really enjoying driving and owning the car. Thanks to the whole Northover team.

So, I have recently purchased a Mercedes SLK from Northover Cars Ltd. and the following sort of endorsement rarely emanates from my keyboard. The vehicle I bought is a very fine example of the marque and I am truly delighted with it, it is indeed every bit the promise that Northover's website offered. But that was only part of my purchasing experience. From my first phone call to pressing the 'send' button from my bank account, and indeed thereafter, the service I received from Mr. Trinkwon at NCL was exemplary. But because Whitstable is in Kent and I am in Yorkshire, I needed some reassurance that all was correct and proper with the car and upon mentioning an inspection, Mr Trinkwon offered to have the car taken to the main dealer for an independent inspection, which he did and all was well as expected, complete with a detailed printed report. Thereafter he arranged for its MOT, again flying colours. Then he arranged delivery for me, a journey of 230 miles, and on the day of its arrival at 9.00am sharp, so their driver appeared and whilst we made the final arrangements with the phone on speaker, an acquaintance, herself in sales, couldn't but overhear our conversation. After the call, my friend and I commented that we were so very impressed how professional Mr Trinkwon had been and how he had conveyed the most appropriate blend of professionalism and friendliness. That formula really is quite simple isn't it - be honest and provide a high standard of service, such a rarity in my experience though, hence my very first comment in this review. In conclusion then, anyone considering purchasing a car from Northover Cars Ltd., will be guaranteed the pleasure of being the recipient of the highest standard of vehicle and service.

I was initially nervous about buying a car without seeing it first, however the quality of cars on offer and the communication with Jason reassured me that I was in safe hands. It was a pleasure negotiating with Jason, no hard sell and very reasonable conditions regarding the deposit and acceptance of the car. One week on and I am very happy with the car, it was exactly as described and looks great on the driveway! Jason and the team at Northover were all very friendly, welcoming and patient. I’d definitely recommend them, and will be checking their website when I consider buying a car again.

Second hand market is always a worry. When spending 000s it’s a financial worry. So far, one month on, two minor niggles have both been dealt with in an empathetic and professional manner. The sale of the vehicle was not the end of Northover’s care and involvement. Looking after a customer is easy when there is a ‘motive’ - once the sale is made quite often you are on your own. Seemingly not with Jason at Northover. So, reputation and honesty are clearly as important as their selling. This is only my experience, but I think the amount of good reviews shows this company for what it is; honest, human, genuine - not something every company has. They are a rare find. Thanks”